Understand protection needs and insurance decisions

Research into how people and organisations assess policies, providers, distribution channels, and claims experiences.

Insurance Research — Strata Metrix

Core Research Topics

We explore the decisions, challenges, and channel dynamics specific to the Insurance sector:

• Policy awareness
• purchase journeys
• coverage needs
• renewal decisions
• claims service.

Target Audiences & Stakeholders

Policyholders, prospective buyers, brokers, agents, and relevant business decision-makers.

Screening Approach: Eligibility is framed around verified decision authority, professional responsibility, and recent transaction or usage experience rather than job title alone.

Methodology & Fieldwork Delivery

CATI-led fieldwork, qualitative interviews, online surveys, and market analysis can be combined according to the study. Audience access and methodology are assessed against your brief.

Scope a Study in Insurance

Share your study objectives, target audience, and countries to receive a tailored feasibility assessment.

Sector Capabilities

  • Fieldwork: CATI / CAWI / Mixed
  • Targeting: Decision Makers
  • Coverage: Multi-Market
  • Ethics: Strict Anonymity

Request Feasibility

Discuss audience availability, incidence estimates, and project timelines.

Request a Proposal Discuss Your Project